DIRECT DIGITAL ACCESS
INFORMATION



Student purchasing textbooks

WHERE TO GO FOR HELP

INSTRUCTOR / BOOKSTORE HELP

For questions about the content of the course, such as assignments, quizzes or tests, or other course-related questions, please contact your instructor via Canvas.

If you have questions about Digital Direct Access in general, or have questions about billings, please email us at bookstore@aacc.edu.

REDSHELF HELP

For assistance with opting out or assistance with non-courseware e-textbooks, please visit Redshelf Solve and open a ticket.

PUBLISHER TECHNOLOGY HELP

If your course is using courseware, technical support for any content inside the courseware is provided by the publisher.

For courses using McGraw-Hill Connect, support is available at MHHE.com via e-mail or chat.